Online Store Policy

Effective Date: 11/13/2023

Thank you for shopping with Butterfly Woman Creations. We want to ensure your shopping experience is as pleasant as possible. Please take a moment to review our online store policies carefully before your purchase.

No Returns:

All sales are final, and we do not accept returns for any reason.

Damaged or Missing Items: In the unfortunate event that your order arrives damaged or with missing items, we request that you report it to us within 3 days of receiving the package by contacting us at butteflywomancreations@gmail.com We may request pictures of the damaged items or the packaging to help us assess the issue and process your request. Please provide these pictures promptly upon our request.

Lost or Damaged Items During Shipping: Once the order leaves our facility, we are not responsible for any loss, damage, or theft that may occur during transit. If you encounter such issues, please file a claim directly with the shipping company after contacting us.

Incorrect Address Provided: We are not responsible for items that are shipped to an incorrect address provided by the customer. Please ensure that you double-check the shipping information you provide during checkout.

If your order is returned to us due to an incorrect address, we can reship the items to the correct address. However, the customer is responsible for the cost of reshipping, including any applicable shipping fees.

Refunds: Refunds will only be issued in cases where we are unable to fullfil the order, at our disgression.

By placing an order with Butterfly Woman Creations, you agree to abide by this online policy. We recommend that you review and understand these terms before making a purchase. If you have any questions or concerns, please contact us at butterflywomancreations@gmai.com for further assistance.

We appreciate your business and are here to assist you with any inquiries or concerns you may have regarding your purchase. Thank you for choosing Butterfly Woman Creations.

Please note that this return policy is subject to change. Customers are advised to check the policy on our website for the most up-to-date information.